faq


To join you need agree to the Terms & Conditions and be at least 18 years old or above. Most countries have their own rules regarding online gaming and so you must make sure you're aware of any regulations and adhere to their rules.

Funds may be deposited into your cucikaya member account using the following methods:
Local bank transfers
As our valued customer we will always strive to keep banking free of charge for you. You will not be charged by us for any deposits into or withdrawals out of your account - unless we specifically alert you in advance that the particular method you have requested carries an excess charge

We have professionals to calculate the payout percentage for all our games, making sure that you can be certain that our games meet industry standard fairness regulations

We will makes sure that your details are secure all of the time. We use the best quality security measures Secure Socket (SSL 128 bit encryption Standard) and is stored in secure operating environments that allow customer making payments online has never been safer. cucikaya will not disclose your personal information to any third party.

If member wish to retrieve password, login our web site, on right blank there's a forget password function, click and fill in particular details, password will reset and send to CUSTOMER EMAIL.

Each sports and betting products have their own maximum stake and these amount may increase or decrease depending on the bet's pool size and the time the bet was placed. It is advisable to refer to the MAX stake on the mini bet list shown on the left hand frame by clicking on the price whenever you want to place a bet.

The minimum bet amount is one unit of the currency you opened your account in,depending on the games and table you choose.

We aim to settle bets as quickly as possible, however for some events official confirmation of the result is necessary which may delay the settlement procedures.

During bank working hours, it takes within 5-15 minute to process withdrawals

How to Join
Feedback Form
How to Deposit
How to Withdraw
How to Transfer
Terms & Conditions